Frequently Asked Questions
Welcome to Wacken Wall FAQ section. These pages are designed to answer questions you may have regarding Wacken Wall at Wacken Festival, and your order.
What is Wacken Wall?
Wacken Wall is made up of personalised engraved stones for all fans.
Any image of the proposed design on the website is a representation only.
Why is it being created?
Wacken Wall is being created as a permanent feature of the Wacken Open Air in order for the fans to be part of the Holy Ground in Wacken.
Who can buy Bricks?
Wacken Wall is open to all. We welcome support for the project be it local or from around the world. Each fan is as important to us as the next and we encourage all fans to be a part of this project.
How do I activate mybrickcard™ / E-Voucher?
To activate your brick, have your Activation code from your mybrickcard™/E-Voucher ready and go to the home page of this website (https://www.wackenwall.de/). On the Home Page go to ‘Activate your Gift Card. On the Activation page enter your Code (found on the front of your E-voucher or on the reverse of your mybrickcard™) and select Redeem. You will then enter your personalised inscription on-line. You will also be able to add a replica or upgrade your purchase.
When activating my purchase can I upgrade or buy a replica?
You can buy as many stones as you like in addition to stone purchased with the mybrickcard™/E-Voucher. You can buy a replica/s or more stones and a replica, or indeed another mybrickcard™/E-Voucher . If the order exceeds the amount paid for the mybrickcard™/E-Voucher the balance must be paid by credit or debit card.
Where can I buy a mybrickcard™/ E-Voucher?
E-Vouchers are available on line at https://www.wackenwall.de/.
What can I buy?
You can choose a superb quality charcoal tile with silver engraving – you can also have a replica/s delivered directly to your home or to that of the recipient.
You can also purchase E-Vouchers on line.
Please see https://www.wackenwall.de/ for full details and prices
N.B. Unfortunately, we are unable to provide accents (acute or grave) over lettering due to the type of English language set in the engraving process employed. A REPLICA of your purchased stone, which can only be ordered with purchase of the original stone.
What are replicas?
A replica is a personal copy of the Brick you have purchased - to keep, for your own home, office, garden or to give as a personal gift. These Bricks are exact copies of the original brick installed in Wacken Wall and can only be purchased when purchasing an original Brick. *Replica’s can only be delivered to UK addresses.
You can use your replica in many different ways:
- Build it into your house
- Add it to the garden rockery
- Put it on the mantle piece
- Build it into your drive
- Use it as a paperweight
- Build it into your patio
How much can I say in my message?
Each line can have 16 characters including spaces and punctuation. You can use upper and lower case letters.
Are the letters painted on top?
No, the letters are actually engraved into the stone to make the lettering more hardwearing.
mybrickcard™ /E-Voucher Purchases
Can only be redeemed at https://www.wackenwall.de/.
mybrickcard™ has no cash redemption value and is not transferable or assignable.
- If the order exceeds the amount paid for the mybrickcard™/ E-Vouchers and hence the value of the activation card, the balance must be paid by credit or debit card.
- Any remaining funds on the mybrickcard™/ E-Vouchers are not redeemable. The activation codes will expire 12 months from the date of purchase, or as notified on https://www.wackenwall.de/.
- All [storeDomain l standard booking terms and conditions apply.
- mybrickcard™/ E-Vouchers and activation codes cannot be used in conjunction with any other promotion.
- No responsibility will be accepted for lost, stolen, or damaged mybrickcard™ /E-Vouchers activation codes and such mybrickcard™ /E-Vouchers shall not be refunded.
What can I have engraved on my brick?
Any message or dedication you wish (as long as it is polite, 16 characters per line, spaces & punctuation included). We reserve the right to refuse any messages we considers to be inappropriate.
Examples of what you might say:
- Remember a great fan!
- Celebrate a birthday!
- Names / WOA 2017
Can I change my message after I have placed my order?
You will be sent an E-mail with an E Certificate to check your inscription. If it is incorrect or you would like to make any changes there will be instruction in the email of how to do so, you can change this as many times as you like until your confirm order inscription or up to ten days after you have place your order after which time no further amendments are allowed.
When are they being installed?
The first bricks will be placed in Wacken Wall in October 2017 (subject to weather conditions) and then periodically thereafter, this allows time to sell more bricks and then place them on the wall at the same time. Thus completing sections of the wall rather than brick by brick.
How long will the Bricks last?
The Bricks will last indefinitely. The manufacturer will provide a 10 year guarantee on the brick and 3 years on the lettering.
When will I receive my replica?
Replicas will be delivered to the address you gave us when you placed your order and we aim for these to be dispatched within 30 days of the purchased brick being installed in Wacken Wall.
How many Bricks can I order?
As many as you like online
How do I pay for the brick(s) or mybrickcard™
Online: With credit/debit card - VISA, MASTERCARD, DELTA, MAESTRO, SWITCH
The bricks can only be paid for in Euros.
Can I choose my location?
No, the Bricks will be laid on a first come first laid basis as the Wacken Wall progresses. Each Brick will be laid in the next available spot.
What is on the certificate?
The certificate includes the inscription on the brick and the bricks’ unique reference number. The certificate does not include the purchaser's name.